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Time Tracking and Approval

Timesheets record work against a task, deal, or organization. Entries use quarter-hour increments and move through draft, submitted, and approved states.

  1. Open Timesheets from the Control area of the workspace.
  2. Create an entry with the date, hours, category, and useful work description. Link a task, deal, or organization when that context exists.
  3. Use a duration from 0.25 to 24 hours in 0.25-hour increments.
  4. Choose the category that describes the work: billable, internal, admin, training, or PTO.
  5. Review draft entries, then submit the selected entries for approval.

Only your own draft entries can be edited or deleted. Submission changes your own entry to submitted; it does not approve it.

Action Required Timesheets permission
View entries Read
Create entry Create
Edit, delete a draft, or submit your own entries Edit
Approve entries, see utilization, or view deal cost Manage

Managers should approve only entries that have the right owner, date, category, and supporting work context. Utilization is a management summary over a date range. Deal cost includes salary-derived loaded rates and is deliberately restricted to managers with Timesheets Manage permission.

  • Enter time soon after the work, not from memory at the end of a long period.
  • Use the description to make the work auditable; avoid copying customer-sensitive content unnecessarily.
  • Correct a draft before submitting. Escalate a needed correction after submission through the manager workflow rather than assuming it has changed.
  • Treat utilization as a planning and review signal, not a measure of individual performance on its own.